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Our employees are the reason for our success and, as an employee-owned company, they
share in that success. We welcome you to explore the opportunities to join our team.

Customer Reporting Associate

Summary:

Maintains client account information including cost basis reporting for all accounts, support of performance reporting, and participates in the client statement production and distribution process, provides security master assistance and assists with security pricing, and provides branch support.

Qualifications:

Individual filling this position should have the following qualifications and skills:

  • Prior experience working in an office setting
  • Ability to operate various office machines (fax, copier, adding machine, PC etc.)
  • Strong background in Microsoft Word, Excel and Access
  • Strong math skills
  • Detail oriented
  • Strong writing skills
  • Follow policies and procedures; maintain client confidentiality
  • Communicate in a clear and service oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information
  • Ability to proactively work with both external and internal clients; relate with others in a professional manner in order to accomplish work responsibilities and objectives
  • Ability to maintain regular, predictable attendance
  • Tax experience or knowledge of how tax lots are affected by reorganizations a plus

Duties:

Level 1

  • Maintain client cost basis information on the cost basis reporting system in accordance with IRS cost basis regulations
  • Research and update cost basis, transferring both internally and externally
  • Manage daily report monitoring and updating as needed
  • Monitor the transferring of cost basis and update client accounts; work on internal and external client transfers, including but not limited to, ACAT and Non-ACAT transfers

Level 2

  • Assist in the maintenance and monitoring of Performance Reporting
    • Works with Individual Investor Group and outside vendor
  • Participate in the production and processing of the monthly client statement; maintain security pricing, perform price research and follow the pricing policy:
    • Works with IIG, pricing vendor, statement vendor, Supervisor/Manager
  • Answer client statement, confirm and performance reporting questions:
    • Works with Individual Investor Group
  • Review and interpret tax consequences of reorganizations and other corporate actions in conjunction with the Managed Assets department:
    • Works with Individual Investor Group, BETA, Reorg Department, Managed Asset Department, Vault (certificates), and outside firms to agree to how reorg should be run
  • Perform any other duties as assigned
  • Posted: Mar 23, 2017

  • Location: Great Falls, MT