D.A. Davidson Companies’ Privacy Policy
Privacy Notice
Part of what you expect from D.A. Davidson Companies, including D.A. Davidson & Co., D.A. Davidson Trust Company, Davidson Investment Advisors and Davidson Fixed Income Management, is information about investment strategies, particular investments or the markets. The information you provide to us is equally important. Our understanding of each customer is the foundation for all the services we provide and offer. The information you provide helps us to better serve your investment and planning needs. We take seriously our responsibility to keep your personal information confidential and secure.
How We Collect Information
Most of the information we collect about you comes directly from you: from applications, agreements or forms that you complete in order to receive our products and services. In addition, we maintain required records of each of your transactions and holdings with any of the D.A. Davidson Companies. We may also collect information from you when you visit and interact with our websites and mobile applications (the “Sites”) or from third parties that have determined you may be interested in learning about our products and services.
Why and How We Share Information / Rights to Limit Sharing | Does D.A. Davidson Share? | Can You Limit Sharing? |
We respect your privacy and do not sell information about our customers to anyone. We need to share our customers’ personal information to run our everyday business. In the section below, we list examples of persons and entities to whom we disclose your personal information and the reasons we do so, and whether you can limit this sharing. | ||
limit their use of the information to that purpose. | YES | NO |
card access to your account. | YES | NO |
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a request from our regulators or respond to a court order or subpoena, or to a successor of all or part of our business. | YES | NO |
broker-dealer company, then unless otherwise instructed by you, certain ongoing account information will be shared with the employee who made the referral. | YES | YES |
Cookies and Web Beacons
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. In general, users can remove or reject cookies via their browser settings, located within their device’s "settings", "help", "tools" or "edit" menus. If a user rejects cookies, they still may use our Sites but will have limited functionality.
When you visit our Sites, we may place a cookie or other online tracking devices (e.g. web beacons) that recognizes you. The cookies and other tracking technologies may also collect information about your IP address or actions taken in connection with the Sites. We may use cookies or similar tracking technologies to capture information about the use of our Sites, including to improve your user experience. We do not allow third parties to use cookies or other trackers through our Sites that track your behavior over time and across the Internet, such as when you visit other websites or applications after visiting our Sites.
We use Google Analytics to evaluate the use of our Sites. Google Analytics uses cookies and other identifiers to collect information, such as how often users visit a website, what pages they visit when they do so, and what other websites they visited prior to visiting a website. To learn more about how Google Analytics collects personal information, review Google’s Privacy Policy.
Security and Retention of Personal Information
We take reasonable steps, consistent with generally accepted industry standards, including technical, administrative and physical safeguards to protect the personal information submitted to us from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, no method of security or transmission over the Internet is entirely secure. You should always use caution when transmitting personal information over the Internet. D.A. Davidson is obligated, per its regulatory record retention requirements, to maintain client data for six years after the account has been closed.
Marketing |
We may contact you periodically by email to provide information regarding products, services and content that may be of interest to you, unless you inform us that you do not wish to receive marketing or market research communications from us. |
If you wish to stop receiving marketing or market research communications from us, or would like to stop treating your personal information in any other way, you can contact us as described below to let us know what types of communications you wish to stop receiving. |
Protocol Information |
D.A. Davidson & Co. has entered into a protocol with certain other brokerage firms pursuant to which your financial professional may take your personal information, limited to your name, address, telephone number, email address, and account title, in the event your financial professional leaves D.A. Davidson and joins one of the other protocol member brokerage firms. |
Third Party Websites |
Our Sites may contain social media buttons or links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on those social media platforms or third-party websites. We recommend that you review the privacy policies posted on any platform or website that you may access through our Sites. |
Contact Details |
If you have any questions about this Privacy Notice or other privacy concerns, please contact your financial professional at (800) 332-5915. |
For Vermont and California Customers Only |
The information-sharing practices of our customers described above are in accordance with federal law. Vermont and California law place additional limits on sharing information about Vermont and California residents so long as they remain residents of those states. For Vermont residents, we will not share any customer information with our affiliates except with the authorization or consent of the Vermont resident. For California residents, we will limit sharing customer information among our affiliates to the extent required by applicable California law. Further information for California residents may be found in our Privacy Notice for California Residents. |
For Nevada Customers Only |
Nevada law requires that we provide our customers with the following contact information: Bureau of Consumer Protection Office of the Nevada Attorney General 555 East Washington Avenue, Suite 3900 Las Vegas, NV 89101 Phone number: (702) 486-3132 or by email through this link: ag.nv.gov |
You may have more questions about how we respect your financial privacy. Please feel free to contact your D.A. Davidson financial professional directly, or another D.A. Davidson Companies representative at (800) 332-5915. |
For International Users |
Personal Information collected from you, including via our Sites, will be transferred to the United States where the Sites are hosted. You hereby consent to the transfer of your personal information to the United States as described in this Privacy Policy. Please do not use the Sites if you do not agree to the transfer and processing of your personal information in the United States, which may not provide the same level of protection for your data as your home country. Our financial services products and services are for residents of the United States and our services are not targeted to individuals outside of the United States. |
Changes to Our Privacy Notice |
We may update our Privacy Policies as necessary, so please check back periodically for changes. You will be able to see that changes have been made by reviewing the effective date of the Privacy Policy. We reserve the right to amend this privacy notice at our discretion and at any time. |
Contact Information |
If you have any questions or comments about this Privacy Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the California Consumer Privacy Act of 2018 (“CCPA”), please do not hesitate to contact us at: |
D.A. Davidson Companies Attn: Privacy Request P.O. Box 5015 Great Falls, MT 59403 Email: [email protected] Phone: (800) 332-5915 |
Privacy Notice for California Residents (Last Updated: September 30, 2022) | |
This Privacy Notice for California Residents supplements the information contained in D.A. Davidson Companies’ Privacy Policy. It describes the practices of D.A. Davidson Companies (which includes D.A. Davidson & Co., D.A. Davidson Trust Company, Davidson Investment Advisors and Davidson Fixed Income Management) with respect to the personal information we collect when California residents visit our websites and mobile applications (the “Sites”) and how we use and share that personal information. It also describes the rights residents of California may have regarding the personal information we collect about them. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), California Civil Code §§ 1798.100 et seq. Any terms defined in the CCPA have the same meaning when used in this Privacy Notice for California Residents. This Privacy Notice for California Residents does not apply to personal information we collect that is subject to the Gramm-Leach-Bliley Act or the California Financial Privacy Act, nor does it apply to the personal information we collect from or about employees, job applicants or independent contractors. | |
Information Collected – Categories and Sources | |
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information within the twelve (12) months prior to the date of this Privacy Notice for California Residents. We will continue to collect the same categories of personal information. | |
Category | Examples |
A. Identifiers | Name, alias, postal address, email address, zip code, city and state of residence, IP address. |
B. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
C. Internet or other similar network activity. | Browsing history, search history, information about your interaction with our Sites and or advertisements. |
D. Professional information. | Information about job titles and employers. |
E. Inferences drawn from the preceding categories of personal information. | Profile reflecting a person’s preferences as it relates to a client relationship. |
Sources of Personal Information | |
We obtain the categories of personal information listed above from the following categories of sources: | |
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Use of Personal Information | |
We may use the personal information we collect for one or more of the following business purposes: | |
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authorized by law; in cases involving danger of death or serious physical injury to any person or other emergencies; | |
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proceeding, in which personal information held by us is among the assets transferred. |
Sharing Personal Information | |
In the twelve (12) months prior to the date of this Privacy Notice for California Residents, we have disclosed the following categories of personal information to third parties for a business purpose: | |
Categories of Consumers’ Personal Information | Categories of Third Parties With Which We Disclosed Personal Information for a Business Purpose |
Personal identifiers: Name, alias, postal address, email address, zip code, city and state of residence, IP address. | Service providers that provide customer relationship management services; assist us in operating, analyzing, and displaying content on our website; provide analytics information; assist us in advertising or marketing our products and services; provide website hosting, webcast and teleconference services; provide legal and accounting services. |
Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Service providers that provide customer relationship management (CRM) services; assist us in operating, analyzing, and displaying content on our website; provide analytics information; assist us in advertising or marketing our products and services. |
Internet or other electronic network activity information: Browsing history, search history, information about your interaction with our Sites and advertisements. | Service providers that provide data security services and cloud-based data storage; host our Sites and assist with other IT-related functions; provide website hosting; assist us in advertising or marketing our products and services; and provide analytics information. |
Professional information: Information about job titles and employers. | Service providers that provide customer relationship management (CRM) services; assist us in advertising or marketing our products and services. |
Inferences from the personal information identified above. | Service providers that assist us in advertising or marketing our products and services. |
Additional Information About How We May Share Personal Information We may also share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your personal information to a third party in the event of an actual or contemplated sale, merger, reorganization of our entity or other restructuring. In the preceding twelve (12) months, we have not sold and do not sell personal information. We do not knowingly sell the personal information of minors under the age of 16. | |
Your Rights and Choices | |
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. | |
Access to Specific Information and Data Portability Rights | |
You have the right to request that we disclose certain information to you about our collection and use of your personal information in the twelve (12) months prior to our receipt of your request. Specifically, you may ask us for any or all of the following types of personal data we have collected about you during the specified time period: | |
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Deletion Request Rights | |
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. |
We may deny your deletion request if retaining the information is necessary for us or our service providers to: |
you, or otherwise perform our contract with you. |
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seriously impair the research’s achievement, if you previously provided informed consent. |
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Exercising Access, Data Portability, and Deletion Rights |
To exercise the access, data portability, and deletion rights described above, please submit a consumer request to us at: |
D.A. Davidson Companies Attn: CCPA Privacy Request P.O. Box 5015 Great Falls, MT 59403 Email: [email protected] Phone: (800) 332-5915 |
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf (see “Authorized Agents” below) may make a consumer request related to your personal information. You may also make a consumer request on behalf of your minor child. |
To submit a request, you must: |
personal information or an authorized representative, including your full name, date of birth, address, email address, and phone number; and |
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We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. |
You may only make a consumer request for access or data portability twice within a twelve (12) month period. |
Authorized Agents You may designate an agent to submit requests on your behalf. The agent must be a natural person or a business entity that is registered with the California Secretary of State. If you would like to designate an agent to act on your behalf, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the request on your behalf. We will also require that you verify your identity directly or confirm with us that you provided the agent with permission to submit the request. Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney. Any such requests will be processed in accordance with California law pertaining to powers of attorney. |
Response Timing and Format |
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if any. |
For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. |
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. |
Non-Discrimination |
We will not discriminate against you for exercising any of your CCPA rights. |
Personal Information of Minors |
Our products and services are not directed to minors under the age of 13 and we do not have actual knowledge that we collect personal information from such minors. |
California Do Not Track |
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, our Sites do not respond to browsers’ do not track signals. |
Accessibility |
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility- related requests or report barriers, please contact us at [email protected]. |
Changes to Our Privacy Notice |
We may update our Privacy Policies as necessary, so please check back periodically for changes. You will be able to see that changes have been made by reviewing the effective date at the end of the Privacy Policy. We reserve the right to amend this privacy notice at our discretion and at any time. |
Contact Information |
If you have any questions or comments about this Privacy Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA, please do not hesitate to contact us at: |
D.A. Davidson Companies Attn: CCPA Privacy Request P.O. Box 5015 Great Falls, MT 59403 Email: [email protected] Phone: (800) 332-5915 |